FAQ

Frequently Asked Questions

Answers to common questions about appointments, insurance, billing, telehealth and more.

How do I schedule an appointment?

Book online through our appointment page, call the clinic directly, or use the patient portal for existing patients.

Do you offer same-day appointments?

Yes, same-day appointments are available for urgent, non-emergency needs based on provider availability.

What insurance plans do you accept?

We accept most major insurance plans including Medicare and Medicaid. Visit our Insurance & Billing page for the full list.

What if I don’t have insurance?

We offer self-pay pricing and flexible payment plans. Contact our billing team for details.

What do I need for a telehealth visit?

A smartphone, tablet, or computer with a camera, microphone, and stable internet connection.

Can telehealth replace an in-person visit?

Many conditions can be managed virtually, though your provider may recommend an in-person visit when needed.

How do I access my lab results?

Lab results are available securely through the Patient Portal, typically within 24-48 hours of testing.

How do I request a prescription refill?

Refill requests can be submitted through the Patient Portal or by calling our pharmacy line.